For Participants > Contact Us

Carpenter Funds Administrative Office Of Northern California, Inc.

265 Hegenberger Road, Suite 100
Oakland, CA 94621-1409
Toll-free: (888) 547-2054
Local Calls: (510) 633-0333

Hours of Operation:
Monday - Friday
8:00 AM - 5:00 PM

The Fund Office is closed in observance of the following holidays: Labor Day (September 5, 2016), Thanksgiving (November 24-25, 2016), Christmas (December 23-26, 2016) and New Year's Day (January 2, 2017)

Getting Here:
Driving Directions
Public Transportation

Please send all correspondence to:
Carpenter Funds Administrative Office, Inc.
PO Box 2280
Oakland, CA 94621-0180

For Participant Benefits:
Toll-free: (888) 547-2054
Local Calls: (510) 633-0333
Fax: (510) 633-0215

To change your address, click here.

For Employer Reporting:
Toll-Free: (888) 547-2054
Local Calls: (510) 633-0333
Fax: (510) 562-1702
Online Reporting Email:

*Emails to this address are not automatically sent securely. Please do not send sensitive personal information, like Participant Social Security Numbers to this email address.

You can use your CFAO SECURE Email account at to send sensitive information that mandates protection, including SSNs. If you do not have a CFAO SECURE email account, please email us to request an account be set up for you.

Information Needed


Eligibility, Benefits, COBRA, Disability, Life Insurance, Accidental Death & Dismemberment, Indemnity Medical Claims, Hearing Aids (Indemnity Plan & Health Net Retirees), Orthodontic Benefit

Fund Office
(510) 633-0333 or
Toll Free (888) 547-2054


Indemnity Plan:
Contract Providers

Fund Office
(510) 633-0333 or
Toll Free (888) 547-2054

Inside California:

Outside California:
(800) 810-2583


Review Organization for Required Pre-Authorizations (Indemnity Medical Plan)

Anthem Blue Cross
(For Physicians Only)
(800) 274-7767


Express Scripts® (Indemnity Plan Prescriptions)
(800) 939-7093


Vision Service Plan
(Indemnity Medical Plan)
(800) 877-7195


Kaiser Permanente
(800) 464-4000


Health Net Retirees
(800) 638-3889


Delta Dental (Delta Preferred Option)
(800) 765-6003


DeltaCare - Dental HMO (Retirees Only)

(800) 422-4234


John Hancock Retirement Plan Services
(Annuity Self-Direct and NCC 401(k) Accounts)
(800) 294-3575 (English)
Representatives 8AM-10PM ET
(888) 440-0022 (Spanish)
Representatives 10AM-8PM ET


Northern California Carpenters Regional Council (NCCRC)
(510) 568-4788


United Brotherhood of Carpenters and Joiners of America (UBC)


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